Privacy Policy
This policy explains how NCOMANZI LOGISTICS LIMITED collects, uses, and protects personal data submitted through this website and freight inquiry channels.
What We Collect and Why
We collect personal data — including your name, company, email address, and phone number — only when you submit a freight inquiry or contact form on this website.
This information is used exclusively to respond to your inquiry, coordinate freight services, and maintain the operational communication required for your shipment.
How Your Data Is Used
Personal data submitted through this site is processed for the following purposes: responding to freight and logistics inquiries, fulfilling contractual obligations where a service agreement exists, and communicating operational updates relevant to your cargo.
We do not sell, rent, or share your personal data with third parties for marketing or commercial purposes. Data may be shared with operational partners — such as port agents or customs brokers — only to the extent required to fulfil your freight arrangement.
Data Retention
Inquiry data is retained for a maximum of 24 months following last contact, or for the duration required by applicable commercial or tax regulations. After this period, personal data is securely deleted or anonymised.
Your Rights Over Your Data
You retain full rights over the personal data you provide to us. At any time, you may request access to the data we hold about you, ask us to correct inaccurate records, or request permanent deletion.
To exercise any of these rights, contact us at support@ncomanzilogistics.com with your full name and the nature of your request. We will respond within 30 days.
Cookies and Site Analytics
This website uses functional cookies to maintain session continuity. No behavioural tracking or advertising cookies are set without your explicit consent. You may manage cookie preferences at any time through your browser settings.
Data Security
All data transmitted through this website is encrypted via TLS. Access to stored inquiry data is restricted to authorised personnel with documented operational need. We maintain internal data handling procedures reviewed on a regular basis.
Regulatory Compliance and Updates
This policy is written to comply with applicable international data protection frameworks, including the General Data Protection Regulation (GDPR) for contacts located in the European Economic Area, and equivalent regulations in other jurisdictions.
Where NCOMANZI LOGISTICS LIMITED acts as a data processor on behalf of a client organisation, processing terms will be documented in the applicable service agreement.
Policy Changes
We may update this policy when our data handling practices change or when regulatory requirements demand it. Material changes will be noted with a revised effective date at the top of this page.
Contact the Data Controller
For any data protection queries, write to support@ncomanzilogistics.com. We operate Monday to Friday, 9:00 AM – 6:00 PM GMT, and are available to respond to international data inquiries within that window.
Effective date: January 2025. This document governs data collected through ncomanzilogistics.com and all associated freight inquiry channels.